In Italy, Smart Working (flexi time work) is becoming a widespread reality especially in the big companies. This was seen in the Smart Working Observatory’s survey on the Polytechnic Institute of Milan, presented last 12 October in Milan and which involved 229 managers and 1,004 workers.
According to the Observatory, the total number of smart workers in Italy is 250,000 (7% of the total number of clerks, managers and directors) and in three years the number of employees who performed their jobs under “flexi time” modes had grown by 40%.
Regarding the companies: 30% of the big companies implemented structural Smart Working, and projects increased by 17%, compared to last year.
The smart workers involved in the survey declared to be satisfied with the new job design because it gave them greater possibility to balance their professional and personal lives: four out of ten smart workers declared to be enthusiastic about their own work; and 35% said they were very satisfied with the organization of their time.
The effects perceived by the smart workers were also positive with respect to their own performance and ability to innovate their own team: over a third of the sample felt that they contributed actively and positively to the creation of a good corporate atmosphere, and more than 40% declared to be enthusiastic about their own jobs.
An ulterior confirmation with respect to our surveys and experiments
The data that thus emerged from the Observatory’s survey confirmed that smart working is constantly consolidating in Italy, absolutely in line with the data that emerged from our experiments, especially in that developed with Smart Companies in which there were 1,000 smart workers (69% men and 31% women), with 6,540 flexible jobs effected. In that case, 75% of the smart workers declared to have seen an improvement in the balance between their private and professional lives: the smart worker gained a mean of 113 hours for their private lives, with a savings of € 130 in six months between expenses for transfers and other expenses.
As to performance of the smart workers, the managers of the Smart Companies said they were satisfied:
- in 94% of the cases, the productivity of the smart workers remained constant or increased
- 96% of the workers fully reached the set objectives
Possible future scenarios
In the light of the data obtained, and with the Flexible Work Bill, on which parliamentary discussion is about to end, the future of smart working seems to be more than positive. The critical factors evidenced also by the Observatory’s survey, is seen above all for the Medium and Small Enterprises (MSE) and for Public Administration (PA). In fact, only 5% of the MSE of the sample started up a smart working process. In this case, the obstacles were cultural and organisational in nature, but surely not insurmountable. The normative framework which flexible work will soon have will thus confirm and strengthen the trend which is growing in our big companies, and stimulate the adoption of this new work organisation method in the MSEs and the PA.