Smart Working, notably called as Agile Working or Flexible Working depending on the country itself, refers to rethink and redesign work practices in a smart way, by questioning the traditional outdated concept of "physical workplace", "working time", thanks to augmented responsibilities fulfilled thanks to shared trust, autonomies, flexibilities. Job performance is supported by technology, which helps in sharing real-time, dealing with issues and creating connections. Smart working offers a wide branch of advantages, both for the company and his workers. Thanks to this joint benefits, smart working results in augmented productivity, objectives fulfillment and shared results. For the companies, Smart working means to generate savings, useful for a further investment, to create new resources for growing, to foster employee's work-life balance.
Smart working is a long process, which entails different phases. The process is similar to any companies, but it differs a lot in terms of content. This change process should be tailored as much as possible to company's needs and values in order to be effective on business performance, as well as the employees and top management. Variazioni starts with an assessing phase (Smart Index and Smart Readiness) useful to create the project basis. After this the change management process starts with realization (Smart Project and Smart Workshop). The change process should be not only followed through, but also a training (Smart Training), monitoring (Smart Impact) and stabilization phase.